Privacy Policy

The UK Ayurvedic Centre's Privacy Policy

Last updated: [11:07:2024]

The UK Ayurvedic Centre ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with us online or in person.

1. Information We Collect

We collect various types of personal information from you, including:

- Contact Information: Name, address, contact number, and email address.

- Health Information: Details about your diet, lifestyle, past medical history, family history, allergies, daily habits, and routines.

- Other Information: Information about your relationships and other relevant personal details.

2. How We Collect Information

We collect information from you through various means, including:

- Online Forms: Information provided by you when filling out forms on our website.

- Consultations: Information collected during online or face-to-face consultations.

- Communications: Information shared during phone calls, emails, or messages.

3. Use of Information

We use the information we collect for the following purposes:

- To provide and manage our services.

- To communicate with you regarding your enquiries and consultations.

- To offer personalised advice based on Ayurvedic principles and professional experience.

- To maintain accurate records of your health information and treatment plans.

4. Legal Basis for Processing

We process your personal information based on the following legal grounds:

- Consent: By providing your information, you consent to our use of it for the purposes described in this Privacy Policy.

- Performance of a Contract: Processing your information is necessary for the performance of our services as requested by you.

- Legitimate Interests: We have a legitimate interest in processing your information to provide effective Ayurvedic health advice and maintain our records.

5. Sharing of Information

We do not share your personal information with third parties except:

- When required by law or to comply with legal processes.

- To protect our rights, privacy, safety, or property, and that of our customers and the public.

- With your explicit consent.

**6. Data Security**

We implement appropriate technical and organisational measures to safeguard your personal information against unauthorised access, loss, or misuse. Despite these measures, we cannot guarantee the absolute security of your information.

7. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. Specifically:

- Contact Information: Retained for up to 6 years after your last interaction with us.

- Health Information: Retained for up to 6 years after your last consultation with us, unless a longer retention period is required by law.

- Other Information: Retained for up to 6 years after your last interaction with us.

After the retention period, your personal information will be securely deleted or anonymised.

8. Your Rights

You have the following rights regarding your personal information:

- Access: You can request a copy of the personal information we hold about you.

-Correction: You can request that we correct any inaccurate or incomplete information.

- Deletion: You can request that we delete your personal information, subject to certain conditions.

- Objection: You can object to the processing of your personal information under certain circumstances.

- Restriction: You can request that we restrict the processing of your personal information under certain conditions.

To exercise any of these rights, please contact us at info@theukayurvediccentre.com.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

The UK Ayurvedic Centre  

Email: info@theukayurvediccentre.com  

Website: www.theukayurvediccentre.com